Hi folks – when you use our website, and navigate through its structure, the below list of Jakob Nielsen’s 10 essential characteristics of a website are what we are trying to represent and replicate on the university library’s website, and  – to the extent that we can – replicated in all of our web properties. They absolutely are relevant and essential rules for building a great website.

Do the 10 Usability Heuristics Still Hold Up Over Two Decades Later?